Participants will understand the many and varied ways we create Verification experiences to both confirm our clinical work and to create exceptional patient satisfaction. 

Covered content includes:

• calibrated verification procedures (e.g., sound field discrim in quiet/noise, real ear measurement, QuickSIN, Frye Box, etc.),
• non-calibrated procedures (e.g., live voice tests in quiet/noise, recorded speech in quiet/noise, music experiences, etc.),
• subjective procedures (e.g., APHAB profiles and other questionnaires), and
• the “what, how, and why” of each of the above procedures (i.e., where they fit in a successfully patient journey).

About the Speaker:

After a career in nonprofit leadership and business development, Ron Ragsdale entered the hearing industry through his own hearing loss. Ron has served in large-scale retail operations as clinician, regional director, operations director, and director of training and development. Since 2019 Ron has been helping clinicians and independent owners rethink their business, improve their operations, and win their markets while living into their highest values. Success, healthy team, and make it fun—that's what Ron brings to his clients and to THAA.