Today’s webinar is for owners and clinicians (PCCs are welcome, too). We will present an elevated role of the PCC in relation to Core Strategies, Service Model, Patient Retention, Clinical Excellence, and Organizational (Team) Health. A number of handouts and templates will are available for participants to download and modify for use within your own clinic teams here: https://thaa.memberclicks.net/oct-23-webinar. 

Learning Objectives:

• Review and rethink core strategies, service model, patient retention, clinical excellence, and organizational health.
• Understand specific ways the PCC can be connected to strategies, model, retention, excellence, etc.
• Receive training documents and templates for a local clinic and how to use them.

Speaker: Ron Ragsdale, President, Arete Partnerships

Speaker Bio: After a career in nonprofit leadership and business development, Ron entered the hearing industry through his own hearing loss. Ron has served in large-scale retail operations as clinician, regional director, operations director, and director of training and development. Since 2019 Ron has been helping clinicians and independent owners rethink their business, improve their operations, and win their markets while living into their highest values. Success, healthy team, and make it fun—that's what Ron brings to his clients and to THAA.